How can we help you?

  • How to become an AlipayHK merchant?
    AlipayHK offers a wide range of payment options for every type of business. Please contact us to find a solution most suitable to you. To apply service, please click here.
  • Can an online store accept AlipayHK?
    AlipayHK support traditional offline stores as well as online payments. Please contact us to help us find the most suitable solution for your business.
  • Participate in Alipay promotions
    AlipayHK will on a regular basis launch promotional activities that you as a merchant are invited to participate in. A win-win-win situation that will benefit AliPayHK, you as a merchant and your customers.
  • How long does it take before the money is in my bank account?
    When you sign up, your business and AlipayHK will agree on a specified minimum amount to be reached before the funds are transferred to your bank account. You will then have the funds in your bank account within one working day.
  • Time required to get started
    In general your application will be approved within 5-14 business days after submission of application and required supporting documents.
  • Bank account requirements
    AlipayHK accepts any licensed bank in Hong Kong. The receiving bank account and company name must be the same as the ones used when applying to become an merchant with AlipayHK.
  • Daily transaction limit
    Under normal circumstances there is no daily transaction limit*. *Subject to terms and conditions. Please contact us for detailed information.
  • AlipayHK charges
    To become a merchant with AlipayHK and Alipay in mainland China is free of charge*, while each transaction will be charged a specified percentage fee. *Subject to terms and conditions. Please contact us for detailed information regarding charges.