I want to find out about ID Verification
Unverified and verified accounts
Unless users want to increase the limit of various functions, AlipayHK only needs to register with a mobile number to use basic functions and services.
A verified account can increase the limit of various functions, and some services are required verification before use, including cross-border payments and remittances.
Is verification mandatory?
Normally, users can conduct daily transactions through mobile number registration, and do not need to perform ID Verification.
According to regulatory requirements, users need to provide corresponding personal information in order to increase the verification level of the e-wallet and the use of various functions.
Cancel an approved verification
According to regulatory requirements, users need to provide corresponding personal information in order to increase the verification level of the e-wallet and the limit of various functions. However, it can't be cancelled temporarily after passing the verification.
Steps to verify
Tap the menu button at the upper left corner on homepage, select "ID Verification" and follow the instructions on the page.
Intermediate verification requires the user to upload a copy of his/her Hong Kong identity document, and advanced verification requires uploading another identification document that is different from intermediate verification, and further provide address and occupation.