I want to find out about Account setup - Verification
Difference between verified accounts and non-verified accounts
AlipayHK account verification is an identification service. Users can utilize the core functions of making daily transactions without verifying identity. The higher your verification level, the more balance limit you have and the more creditworthy you are.
When to verify ID
For the convinience of using e-payments, users can experience the core functions of making daily transactions via mobile number registration. Unless a user wishes to experience the full value added functions of AlipayHK, there is no need to subit personal information for verification .
Should you opt to verify your ID, please be assured that AlipayHK adheres to Hong Kong regulations regrading privacy and personal data. In addition, all personal information are also encrypted to prevent identity thiefting.
Can I cancel my AlipayHK account after it is verified
AlipayHK account verification is an identification service. The higher your verification level, the more balance limit you have and the more creditworthy you are. Unfortunately, once ID Verification is granted, there is no cancelling at the moment.
I wish to verify my identity on AlipayHK
After logging into the AlipayHK account, please complete the information on the homepage or at 【Account】- 【ID Verification】section by following the instructions and upload your documents.
For Intermediate ID Verification, you need to upload a copy of your identity documents. Hong Kong domiciled users should provide HK identification, such as Exit-entry Permit for Travelling to and from Hong Kong and Macao and HKID cards; non-Hong Kong domiciled users should provide passport or other forms of photo identification with a remaining validity of at least 6 months.
For Advanced ID Verification, you need to upload an additional identity document and a proof of your residential address.