I want to find out about Registration
Your mobile number has already been registered with AlipayHK Account
If it is indicated to you that your mobile number has already been used to register for an AlipayHK Account, it may be due to the fact that you are using a recycled mobile number of a former user. For account security purposes, the same mobile number cannot be used to set up another new account until the existing account is de-registered. Sorry for any inconvenience caused. For assistance, please call our customer service hotline: 852-22453201, service hours: Monday to Sunday, 9:00 am-9:00 pm.
No SMS verification code received
Please check the mobile number you entered is correct and that it does not have any SMS blocking functions
Limitations to mobile number registration
1. Each mobile number can only register once.
2. Mobile numbers starting with "4" can't be catered to yet.
Login via Alipay CN
Alipay CN users can enter their account number and login password to log in to the account, fill in the Hong Kong mobile phone number after login, then activate to complete the registration.
Login via Taobao
1. If your phone already has the Taobao app, please select "Log in with Taobao" and follow instructions as prompted.
2. If you do not already have Taobao app, please select "Other login methods" and enter your Taobao account details to login.
1. Download AlipayHK (iOS version: https://goo.gl/E6KTKa; Android version: https://goo.gl/Lfrqp6)
2. At the AlipayHK app, select your preferred language, tap "Create Account" at the bottom, enter your mobile number - tap "Create Accountr"
3. A SMS verification code will be sent to the mobile phone number. Please enter the code to the AlipayHK app to complete registration