I want to find out about Bill payment
How to activate Auto Debit Service?
1. At Homepage, tap “Bill Payment“
2. Select the preferred merchant, or insert merchant name in search bar
3. Select merchant and enter your bill account details and tap “Next”
4. If the selected bill has outstanding amount, will prompt to pay the bill first. Tap “Enable Auto Debit”
5. Select default payment method. Tap agree “AlipayHK Auto Debit Service Agreement” and “Confirm”
6. To complete activation, enter payment password
* If the bill is linked, swipe left on the selected bill, tap on "settings" and activate Auto Debit
Transaction fee for electricity bill payment
Transaction fee for electricity bill payment via AlipayHK.
Electricity providers payable through AlipayHK
AlipayHK supports Hongkong Electric Co., Ltd., Hong Kong and China Gas Co., Ltd. and China Light and Power Co., Ltd. bill payment services.
Transaction fee for telecom payment
There is no transaction fee to telecom bill payment via AlipayHK.
Top up of prepaid card
Click 【Mobile Phone】 - Select service provider - 【Prepaid Card】, enter phone number and follow the prompt instruction.
Telecoms payable through AlipayHK
AlipayHK currently supports payment to the following Telecom vendors.
Monthly mobile service: 1010/CSL, 3HK, China Mobile, China Telecom, SmarTone, HKBN.
Top up of prepaid card: 3HK, China Mobile, China Telecom, SmarTone.
Broadband: HGC, HKBN, i-CABLE.
Fixed line: HGC, HKBN, i-CABLE.
Paid TV: i-CABLE, HKBN.
We are working hard to extend our services to more Telecoms, so stay tuned!