How to pay government bills?

Starting from 1 November 2019, bills regularly issued by Water Supplies Department, Inland Revenue Department, Rating and Valuation Department will be printed with a FPS QR code. Users can scan the QR code to pay the bills via AlipayHK.

Payment Instructions:

  1. Tap “Scan” in the lower left corner of homepage or select “Government Bills” at “Bill Payment” and tap “Scan QR code”
  2. Scan the QR code printed on the bill
  3. Confirm payment details and input payment password

How to activate Auto Debit service?

  1. At Homepage, tap “Bill Payment”
  2. Select the preferred merchant, or insert merchant name in search bar
  3. Select merchant and enter your account details and tap “Next”
  4. Tap “Enable Auto Debit”
  5. Select preferred payment method. Tap agree “AlipayHK Auto Debit Service Agreement” and “Confirm”
  6. To complete activation, enter payment password

How to pay by scanning?

  1. At Homepage, tap “Scan”
  2. Place the QR code in the camera frame, or tap “album” to select a QR code
  3. Upon scanning, enter payment password or verify biometric authentication
  4. Payment completed

How to pay by being scanned?

  1. At Homepage, tap “Pay”
  2. Enter your payment password or verify biometric authentication to confirm payment
  3. Show cashier staff your payment code for scanning

How to collect payment?

  1. At Homepage, tap “Collect”
  2. To collect a fixed amount, select “Set Amount”, or to “Go dutch” to split a bill
  3. Enter amount and select “Confirm”
  4. To collect payment, share the Collection link to payee(s)
  5. Alternatively, tap “Send Link” to collect via social platforms